Switch off your Wifi network switch on your router. This worked for me: You need a USB cable which fits your printer USB port. I ran into problems because my printer was connected wirelessly & your printer needs to be connected to your computer directly by USB. You can then download their WICReset program for free & test it. You can search your printer model & they will tell you which products are compatible. Last night the error message telling me that the Waste Ink pads are at the end of their life came up & I couln't print another page! I felt so angry with EPSON!!! This printer still works like new, so why should I need to take it to a repair agent or replace it!!! So I started googling! I found several sites with information for resetting the waste ink counter on the Artisan 837. Just want to share my experience with others who have the same problem! My Epson Artisan 837 Printer is just 12 months old.
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